Legal Assistance Application

Law Enforcement Request Guide

Introduction

RWA Exchange is committed to providing users with secure, transparent, and efficient digital asset trading services. To ensure the platform's safety and legality, we adhere to global Anti-Money Laundering (AML) and Counter Financing of Terrorism (CFT) regulations and cooperate with legitimate requests from law enforcement agencies. This document provides a detailed guide on how law enforcement agencies can submit information requests to RWA Exchange, the required documents and information, emergency request procedures, and our privacy and data protection policies.

Submission of Law Enforcement Requests

Eligible Entities

Only government and law enforcement agencies with lawful authority can submit information requests to RWA Exchange. Requests from individuals or non-governmental organizations will not be accepted.

Submission Method

Law enforcement requests should be submitted via the official email address [email protected]. All requests must be in writing and accompanied by the official letterhead, signature, and seal of the requesting agency.

Required Information

To ensure the effectiveness and efficiency of requests, please provide the following information:

- Full name, address, and contact details of the requesting law enforcement agency

- Name, position, and identification of the requesting officer

- Specific details of the request and legal basis

- User account information involved (such as username, registered email, transaction IDs, etc.)

- Detailed description of the requested information and its purpose

- Court order or subpoena (if applicable)

Document Format

All submitted documents must be in PDF format and ensure clarity and readability. The subject line of the email should include the phrase "Law Enforcement Request" for quick identification and processing.

Emergency Requests

Definition of Emergency

Emergency requests involve situations concerning life safety, significant property loss, or urgent law enforcement actions. In such cases, please indicate "Emergency Request" in the subject line of the email and provide detailed specifics and reasons in the body of the email.

Emergency Processing Procedure

1. Preliminary Review: Upon receiving an emergency request, RWA Exchange's legal team will conduct an immediate preliminary review to confirm the urgency and legality of the request.

2. Accelerated Processing: Once approved, emergency requests will undergo an accelerated processing procedure and be prioritized.

3. Feedback and Follow-Up: RWA Exchange will provide initial feedback within 24 hours of receiving the request and maintain communication with the law enforcement agency to ensure proper resolution.

Data Protection and Privacy Policy

RWA Exchange places high importance on user privacy and data protection. When handling law enforcement requests, we strictly adhere to relevant legal regulations to ensure user information is provided only in lawful and necessary circumstances.

Scope of Data Usage

Provided information is strictly limited to meeting the purposes of law enforcement requests. Without user consent or legal permission, RWA Exchange will not use user information for other purposes.

Data Storage and Disposal

All provided information will be properly handled according to our data protection policy after the request is completed. Storage duration and disposal methods will comply with relevant legal requirements.

Frequently Asked Questions (FAQ)

How can I ensure my request is processed promptly?

Ensure your request includes all necessary information and documents, with the subject line of the email clearly stating "Law Enforcement Request" or "Emergency Request." Detailed and clear request contents help expedite processing.

What is the typical processing time for requests?

Normally, RWA Exchange will provide initial feedback within 7 business days of receiving the request. Emergency requests will be processed within 24 hours.

How do we contact RWA Exchange's legal team?

All law enforcement requests should be sent to s [email protected] . For further inquiries, please provide your contact information in the email, and our legal team will get in touch with you.

Are there other channels to submit requests?

Currently, we only accept law enforcement requests submitted via the official email address to ensure legality and security.

Conclusion

RWA Exchange is dedicated to cooperating with legitimate requests from global law enforcement agencies to ensure platform security and legality. We will continue to optimize our law enforcement request handling process to provide efficient and professional service. For any questions or further information, feel free to contact us at [email protected] .